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and metropolitan medical response system grants. to plan for mutual aid for a response within the region, within the response, and we will hear a little bit about that as we talk about the san bruno incident that happened yesterday. and almost done -- mitigation steering committee. i talked a little bit about that originally, but we have membership from the department of emergency managementofdpw, recreation and parks department, general services agency, treasure island apartment building inspection, puc, mayor's office, capital planning, the fire department, police department, school department, and the port. we're working on that. the outdoor public warning system update -- we just wanted to say that we have added a number of non-english specifically cantonese and some spanish in targeted siring units
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around the city, so when you hear this tuesday noon simon, if you happen to be in certain areas of the city, you will hear the english announcement, and then you will also hear a cantonese announcement. this is based on the old sense. when we get the new numbers, we will be targeting additional areas. -- this is based on the old senses. we are also canning messages so we will have them available in the event we do not have a person of fluid in the language that is required. just wanted to talk about 911 a little bit. emergency communication. wireless calls are surpassing landline calls now to 911. it is slipping. it has been creeping up there, and with wireless calls, one of the things is we really do not know where people are. i know a lot of people watch " 24" and jack bauer always knows where people are when they use their cell phone, and we can triangulate according to sell
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towers, but the fact is we really do not know where people are, so it becomes important that people are using cell phones to call in any emergency to save their location and know where they are. we have two things we're working on with 911, which is language, and also say your location if you are using a cell phone. very important. so we are working on education materials for that. in translation, it is interesting to note that of the calls we receive -- and we received close to 1,013,000 in 2009, which is approximately 3% of all the calls -- the top four language requiring translation were spanish, cantonese, mandarin, and russian. there's a big gap between cantonese and mandarin, and as we go down to russian. so the service has been working out well. important websites -- i want to draw your attention to the shakeout website again so you can register. want to draw your attention so
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you pass along to your employees and continue to keep them updated to have their plans, their family plans, where they are going to meet their families, how they are going to come into work, mobilization plans and everything else, so that this is a great place to send them, to make sure that they can be calm about their family and make sure their family is taking care of in the event they have to work through an emergency. then, the quick quiz, our website, and fire department. we have added now the department of emergency management on facebook and twitter, so we are working now on those. i just want to say those are a number of things we are working on. not everything we are working on, but i wanted to congratulate and thank everybody in the room as well. so that is the end of item two. want to see if there's anybody
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from -- any comments from members of the disaster council on any of these items. anything anybody would like to add. yes, sir. >> frank dean with golden gate national recreation. i m curious about the 911 calls. if the wireless calls come in, do they go to the city dispatch center? >> yes, they do go to the city's dispatch center. there has been a project on going to kind of reduced the footprint of the freeway so that the 911 calls would not go to chp. the project has been going on for the last year. we have been taking on those calls little by little, whereas, for example, if you were under a freeway a block away, if you called 911, it would go to chp, but now that footprint area has been reduced, and it goes to us for the most part. if it goes to chp because you
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are really close or under the freeway or on the freeway for medical, they will transfer it to us, and we will send the appropriate response. any other comments for members of the disaster council? seeing none, open for public comment. do i have anybody who would like to comment from the public? seeing none, we are going to move on -- we are going to skip item four for now, and we will move on to the recovery initiatives update from heidi sieck. i think i saw you here. there you are. i'm sorry.
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i'm sorry about that. she did not know she was going to be of next. that was kind of a surprise for her. and just so you do not think people are walking out on your presentation, we have some people that need to go to a meeting right now. those of you, i think you have been told or have been asked to go. if you could just come on outside, we will meet you outside. thank you. >> good afternoon, disaster council. i am going to give you a quick update about the recovery business. [inaudible] here come the handouts.
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for those of you who have been here for all this, you know that the recovery initiative is -- okay, good to see at least five people are here today. the recovery initiatives is a partnership between the department of emergency management, harvard university, and the office of the controller. the whole point, what we do, as you know, is we try to figure out everything we can think of to do before an event happens to make sure that the post-disaster recovery go smoothly. the focus is on implementation, getting products down that can help us recover after the event. these are the objectives. these are the objectives that are in our project, and the one i want to point out is the fourth objective, which says "enable public and private entities to contribute to post- disaster recovery in an
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efficient way." that means if anyone wants to give to help us recover after an event, we want to be able to use those resources immediately without having to figure out what to do with them. we noticed it today with the incident that happened in san bruno. when folks wanted to give, we were doing a little bit of scrambling trying to figure out who to tell to do what. the idea is we have those systems in place for post- disaster recovery. these are the areas of the recovery initiatives, and you have seen these all before. we wanted to make sure we had a sense of all the things that needed to be done, so we had 80 projects that need to be done in nine areas, and i wanted to give you an update about the most recent milestone. one of our big programs, which is very unique, is the post- disaster financial management cost recovery program. the key to successful post- disaster recovery is money. we need lots and lots of money. i try to figure out what to do
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with that money. so the controller's office has taken a major leadership role in the area to make sure we are better prepared for the money. these are some of the things we have gotten down, which is massive city-wide training. they set up emergency reserve funds, access policies, and also, i want to highlight some great work that the risk manager is doing around enterprise risk management program, really looking around city-wide buildings and city life assets, and what's it is going to take -- what is going to take to replace those things if they are jeopardized in an event. that is the post-disaster financial management recovery. the other program i wanted to highlight is one of our of one priorities -- one of our number one priority, how to use resources efficiently.
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i'm happy to introduce dr. johnson, who will be working with us on the governance project. she is an international expert on post-disaster recovery, and she will be helping us figure out how to make decisions in a disaster event. one of the things we're looking at, which is very exciting, is the concept of using our incident command system principles to extend into post- disaster recovery. this is laurie's expertise, so we will be national leaders on trying to figure out the best possible model for using ics over a long time, and we hope to really instigate best practices in the federal government and fema, department of homeland security, so we can be using these best practices principles, so i'm really looking forward to some of that. as you know, one of our key successes is the life lines council, which is a group of 25 to 30 of our life line providers, includes
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communication, transportation, power, water, sewer, debris management, and we recently have added our financial institutions. organizations of banks, which are definitely lifelines. we have had three meetings that have featured major providers, and our next meeting will be about transportation and looking at independency analysis. this is again the only lifelines' council of its scope that we can discover anywhere, so everyone is really excited about this, and a lot of folks are looking at the way we go about our discussions of into dependencies and networks. i also want to say we have been doing some really great stuff around mitigation, especially with the mandatory stuff stored program. dem has recently gathered work group of all the folks involved in mitigation projects in one place so we can be doing mitigation management together, and that has been doing a great collaboration together.
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it is really an example of what the recovery initiative is supposed to do, which is get people to the table but not used to necessarily being involved in emergency management response and engaging them in a way that we can talk about all of these projects, and we will all be in it together. finally, i wanted to let you know about some of the work we're doing around community engagement, which is a very exciting aspect. dem has created a readiness and recovery work group, which involves small businesses. boma and chamber of commerce and hotel council and lots of groups that engage us. of course, under the direction of my tireless colleague, we have the neighborhood empowerment network, which is a neighborhood group process that includes communities, as well as
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a resilient community initiative, in gauging merchant corridors into the resiliency conversation. i think that is all that is on there. next up, we have a bunch of important projects, which is a housing project, which we definitely have to figure out what to do about mid term and long-term housing. we will be engaging all kinds of people with our governance project, so that is going to include pulling in members of the attorney and members of the board of supervisors, the mayor's office on some of these conversations. it will be really interesting. we want to increase cooperation with the planning department, making sure it reflects planning recovery, so we will be working closely with the planning department. the other thing that is coming up is doing more work around climate tethers, how we engage in hazard mitigation. it will definitely be leaders in this area, adding those issues
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to post-disaster recovery. the last thing i wanted to let you know is very exciting, which is the recovery initiative is, as i said, a partnership of these organizations, and we have discovered over the last year that the project that we've you are very integrated. there really is no way you can separate post-disaster recovery from mitigation, planning, preparedness response. with the department of emergency management, we have decided that the of great of the all-hazard strategic plan will also be included on the merger strategic initiative. we are very excited about that. and you will be seeing that, and we will be bringing the initiative which has some assets of, again, national leadership, and what really does resilience mean. we hope to be able to define that for the world. that is what is going on with the recovery initiatives. i thank you all so much for your support over the last year, and you will be seeing lots of
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changes coming up, and some additional collaboration. do not be surprised if your phone is ringing and a disney on the other end saying, "guess what, you get to go to another meeting." we really appreciate your support. thanks, i will take any questions you have, especially on the summary you just received. >> [inaudible] >> we will be in recess until the meeting is done for a few minutes, and then we will reconvene.
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>> welcome back to the disaster council meeting for september 10, 2010. mayor gavin newsom is joining us. this was the summary of the san francisco responds to the san bruno fire. please remember to pass the microphone to the set table when you are speaking. thank you. mayor newsom: thank you all for being here, and i appreciate the outstanding leadership represented here on this table. let me begin by recognizing the obvious or fortuitous in some respects that we had you here
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today under different circumstances, but nonetheless, now more difficult circumstances. i want to underscore the purpose of this disaster council was always rather self evident and oftentimes needs some elimination -- some illumination to be reminded of its importance. as much as i was reminded of the presence today, it really reinforces the contribution of the commitment to the future because there's no question that we live in interesting times, and the tragic incident of yesterday and the incident that is still unfolding today, and that will continue to impact the lives of hundreds of people and their families for years to come just becomes a testament to the collective wisdom of this room and the need to continue to
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be vigilant and were collaborative with. it is in the spirit of collaboration that i wanted to walk through and ask a number of us to give a presentation of exactly what happened. i want to just begin by thanking the fire chief and her team for her outstanding job and their outstanding job. i want to thank john martin for his work, his team, and his outstanding job. i want to thank the key and -- vicki and dem for their outstanding job. to those that may not be recognized, a lot of those that i just have from animal welfare and control to the coroner's office, the medical examiner's office, and others for their responsiveness and job well done to ed lee and the city administration office will play an even bigger role, which you will hear about in a moment in terms of providing support, as well as mitch katz in the
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department of public health, and those represented in this room and to the trauma teams at sf general in particular, our hats go off. that is the frame of the folks i want to talk, and then, we will ask as our representatives from pg&e made their way up from san bruno, and i think a number of folks have walked in, and i will ask that they give us an update. i wanted to start with chief hayes-white. you had a number personnel that made their way down to the scene. we have a state rig that is just been procured. we had over 50 apparatus that were there at the scene, and perhaps, she can update us and connect the dots to what john martin and his team did and pass the baton to john to underscore some of the work that was done.
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>> thank you. good afternoon. i thought for everyone i would give just an overview. as you are aware, last night, approximately 6:24 there was a report of an explosion in san bruno, sort of where highway 35 is just about to meet 280, our neighbors to the south. at 6:36, a unit from the airport, even though the airport is located in san mateo county, the sanford's is the fire department is responsible for the international airport, and we have specialized apparatus. initial reports came in as possibly a plane went down. with the cooperation of mr. john martin and his staff, we made a decision to take a specialized apparatus out of the airport and assist up at san bruno in the event that there was an airplane or aircraft that had gone into san bruno.
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we fully staffed the airport. we have back up equipment, but these are large pieces of apparatus, and it is pretty incredible to me that within six minutes, we had units deployed in san bruno from the airport. six members from our department and three apparatus. shortly thereafter, we made the decision -- i'm here with my deputy chiefs -- to work with the department of emergency management. we certainly wanted to assist, but it is a chaotic time, so we did not want to self-deployed. with our partners at the department of emergency management, we reached out to san mateo county dispatched to offer our services. they took us up on our offer, and at 6:53, we sent a complement of three engines, a truck, a battalion chief, and assistant chief, safety chief. we directed them -- instead of going down the airport, we directed them to where there was staging. once we checked in, we were redirected up to the side of the
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explosion. many of our units were providing structural protection within 45 minutes of the explosion. i would like to first and foremost extend our condolences and our sad and hearts for what is happening down at san bruno, and the fire department remains committed to assist our neighbors to the south. city family, under the direction of mayor newsom could not have worked more seamlessly. i appreciate the partnership we have with the airport and the trust the grumman has with the airport to utilize the resources from the airport to assist our neighbors in san bruno. at this time, most of the apparatus that were supporting down in san bruno have been released from the command post. as you stated, we do have a fuel unit that remains down there. the fuel unit has a capacity of approximately 1,500 gallons of unleaded fuel for the rigs that
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are operating down there and 2,400 gallons of diesel fuel. additionally, we have a state asset rig, emergency management #361, and we have four members staffing that rig. they are currently providing assistance right at the scene. glenview and claremont right at this time. they are assisting with some recovery effort down in san bruno at this time. as you stated last night, we had approximately 15 apparatus. 40 personnel. today, we continue to have two apparatus and six personnel. again, express our sympathies to the citizens and residents of san bruno, and also, to make sure we work closely -- and i know you're going to talk about that a little bit later -- with the investigative agencies to make sure that here in the city and county of sanford's is good, we want to make sure that our
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utility infrastructure is up to the standards it up -- it ought to be. mayor newsom: did you have anything to add? you guys got their within six minutes. >> [inaudible] re corp. 25 apartment, the airport, the faa. they determine quickly that an aircraft had not gone down. they assign an air-traffic controller just to manage emergency response aircraft. there was no impact on airport operation. the airport continues to work with san mateo county in providing any support we can. we continue to have one staff person assigned to the san mateo county eoc to provide that support. >> you actually had fewer 911 calls than one might imagine last night. perhaps you can give a brief update about dm's role in
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response. >> we did not get a direct call about this for a while, though we did work with different agencies in calling about, the fire department and others, but as you know, we have a fire presence, so they were ready and willing to go. i am going to ask that rob talked about our overall response last night and the situation reports we issued. >> thank you. just a quick reminder, what the department actually does is coordinate resources and help coordinate the response across multiple departments, and share information and act as a liaison to federal and state partners. we are responsible for the medical aid side of things, so we were doing a little bit of all of that last night. first and foremost, we notified to check and make sure that our city assets were in good shape,
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which is to make sure that the airport was fine. there was not really a plane. and also to check on the san bruno jail, which everything turned out to be fine there. at that point, really started to look at how the city could help and start to play that liaison role. gather the data, try to get a situation report out. situation reports are definitely slowing things, and if you look at them, you will see where they change over time. there will be a couple more coming out of this incident before we close it out. as i say, numbers are fluid. as we get information from the state, which tried to get what the state is using for the state because in the media, things tend to change even faster. we try to turn those reports out on a fairly regular basis. we offered assistance to ems. we offered assistance to the medical mutual aid coordinator. those offers are still out there. we have renewed them, and as this event draws on, we even offered to provide staff some relief for theirs.
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staffing an eoc for an extended time gets to be a challenge for any jurisdiction. with that, we will continue to monitor this and participate with state conference calls, and if anything arises, we stand ready to act. mayor newsom: now back to the fundamental question. we want to start with that, and i will give pg&e an opportunity to update us in a moment, but the human element should not be lost. god forbid, grace of god go any of us to lose a loved one, to wake up and to learn of someone you care about deeply or know they have lost their life so immediately, so acutely, and so unacceptably. it is devastating, and there are people that survived in addition to those that have passed away, that survive because of a heroic work, because of extraordinary work at sanford says the general hospital, st. francis, and there burn unit, which is as good as
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it gets to good asucsf and kaiser -- which is as good as it gets, to folks at ucsf. several people were transported in. three were released, and we hope we will have news soon of other people getting released, but i thought i would ask dr. katz to put a face on that and highlight the great work done by you and your team. >> keeping mutual aid in county is helping one another, but -- because any county will be overwhelmed in a multiple casualty incident, especially multiple care beds that can be relatively quickly stepped up, is always going to be small in any particular county. in particular, san mateo county has no from a hospital. our longstanding agreement, general hospital is the hospital to the north, stanford to the south, so we have a particularly important role. we took five patients last night, four of whom are
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critical. as you referred, we are lucky that san francisco has said frances, which has a world-class burn unit. they took another four. three went to uc with more minor injuries. one to kaiser. we have told them we are prepared to take additional patients if their resources being used to the south of them become overburdened. we have also offered mental health services, since this is, as you say.8' b besides the physical devastation, it can be emotionally devastating. we have offered to provide additional mental-health services and translation services, so i think the mutual aid went well last night. mayor newsom: we had a number of representatives from pg&e. i will get to you in a minute because i want to talk -- bring

September 26, 2010 3:30am-4:00am PST

TOPIC FREQUENCY San Bruno 13, Us 10, San Mateo 5, Newsom 5, Chp 2, Sanford 2, John Martin 2, Ems 1, Vicki 1, Mitch Katz 1, Faa 1, The City 1, Bruno 1, Fema 1, Puc 1, Ucsf 1, Stanford 1, Simon 1, Uc 1, Re Corp. 1
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